You may have heard the term – stretching your comfort zone – this was my brief to help Mike and his SMT stretch their comfort zone. They all understood it, but in practice, it was far from reality. Over recent years Mike’s company has seen rapid growth. This brought many challenges with resources, recruitment, mistakes, blame, silos and fear. And worryingly results were taking a hit. Relationships were strained. These are all symptoms, not the cause. The critical contributing cause was a lack of trust. Without it, teamwork unravels and with it mistakes, blame, silos and ultimately mediocre performance. Neuroscientists have found when trust is present, it activates the oxytocin bonding horm
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