Recently, I worked with a newly appointed Managing Director, Robert. He said he didn’t want the job and felt no-one in his senior management team liked or respected him. He was thinking of selling the business but was feeling confused on what was the right decision to take. On exploring the problem, we were able to turn it into a desired outcome solution, or goal. Robert was clearly a competent professional, but with people, he considered himself something of a disaster. This ‘belief’ arose from the challenging relationship with the Operations Director who was resentful of Robert’s appointment and had a strong influence over the rest of the senior management team. Robert was feeling undermin
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