Steve came to me with the brief to run a development day to motivate his team. Before deciding on the format I was curious what was beneath the iceberg, what was the cause of his team's demotivation? Broadly speaking the nature of the team is a reflection of their leader. I put this to Steve, and he committed to working with me to first deconstruct what was the cause. Steve’s team are remunerated well, experienced and capable people who weren’t performing. We completed a team audit and all the symptoms were connected to Steve’s style of leadership and communication. Steve had best intentions, but his actions had the opposite effect. He was frustrated with their mistakes, compromising standar
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